Chatbots are booming nowadays. One of Facebook Messenger chatbot can deliver automated chat to your Facebook community and convert them into customers. Surely, A chatbot can help you to increase your customer satisfaction easily and automatically through Facebook.
If you’re never familiar with a messenger chatbot, a Chatbot is a cool computer program inside the Facebook Messenger. It helps you to deploy and automate to improve the engagement without human hands.
It’s easy to make a chatbot your own using the platforms like MobileMonkey. You’ll never need a computer programming knowledge and its also totally for non-techies. Surprisingly they’ll allow you to make and publish your bot in less than 30 minutes like a pro.
What is MobileMonkey?
MobileMonkey is a Facebook Messenger marketing platform founded by Larry Kim. That makes Facebook marketing fun, easy and effective.
MobileMonkey can help you to grow your audience through facebook in effective ways. Such as empowering with drag and drop bot builder, advertising and marketing automation.
For example, You’re a cake designer. People have coming to your facebook page to ask for orders. If there 10 customers connect with your facebook page at the same time, the bot can handle all of them perfectly by giving your information correctly.
How to Make a Facebook Messenger Chatbot?
This process is fairly simple. Everything has a guide to understanding easily on MobileMonkey. So here are 5 easy steps to publish your facebook messenger chatbot stress-free.
MobileMonkey has good pricing plans including a Free plan to startup your Facebook marketing journey. Those plans are really valuable and you can able to get your target results yourself.
1. Sign up on MobileMonkey
Visit MobileMonkey and sign up by clicking on “Get MobileMonkey Free“. This will redirect you to the signup section. In here, you have to connect the Facebook account that has your facebook page already connected.
Move up to up to the next steps and create your by connection your Facebook page. That will automatically build a connection with your page.
2. Access Your Dashboard
Once you signed up you’ll see the catchy dashboards that describing everything clearly. To build your bot, click on “Bot Builder” to go. Either you can choose a template related to your business from the “Templates” section.
In bot builder, you can see there two options,
- Dialogues: You can create conversations, questions between your media and forms gifs and more. That is the main part, how your customer has to route through your chatbot as a flow.
- Q&A: This section used to build responses to your customer questions immediately ask.
3. Build Dialogues to Chatbot
After you came to the “Dialogue” section in bot builder, you can see the conversation builder. In here you have to understand a few things. dialogues are the responses in your bot’s flow. And you can able to connect those dialogues by giving answers to the customers.
In my example, I’m using a simple dialogue to welcomed my user and ask him to navigate to my blog. The user can click on “Visit Blog” to see my blog. This is a very basic conversation.
So if you wish to make your bot advanced, you have to create more dialogue using the folders and you can connect one by one as a flow. I recommend you to first draw a flow on a paper with your whole process and start making your bot.
4. Use Q&A to Setup Triggers
It’s so easy to do. If a user says something similar to yo specific word you can set a specific answer to replies with the bot. If customers ask “What is your mobile number?” the bot can immediately reply with your mobile number. It’s just a little example.
Here I was set up it to show Welcome dialogue when a customer says hi, hello or hi there. You can test my chatbot here.
5. Test Your Facebook Messenger Chatbot
Now It’s time to test your basic bot. Go to bot builder > Dialogues and click on “test dialogue” button. It will automatically open with your messenger in a new browser tab and here you can test your bot.
In my case, it looks like this,
If you’re already running Facebook ads on your page it’s just an ad. But if you start facebook advertise using MobileMonkey, the chatbot can convert your ad audience into MobileMonkey contacts with Click-to-Messenger Ads. It will help you to send your targeted promotional content to your whole chatbot contact list with the Promo Blaster.
Go to your MobileMonkey dashboard and click on “Advertising” Section to get started. See how it’s really up to you.
Setup Marketing Automation
MobileMonkey can keep your audience engaged with automating your whole process. The chat blaster helps you to send the same message to the whole audience at once. It helps to use likely if you’ve got a new store etc. But make sure to follow, Facebook Messenger Marketing Policies as well.
Moreover, If you having a content you published on somewhere, surely you can import them via RSS updates and MobileMonkey can send updates to your contacts whenever you published a new post.
That feature is perfect for if you’re running a blog to generate targeted traffic. Also, you can use Zapier to integrate MobileMonkey with other applications like MailChimp, Google Sheets, Gmail, WordPress, Shopify and more.
Use Lead Magnets to Power Your Ads
Lead Magnets are kind of magnets that can able to convert your fans to messenger contacts. MobileMonkey has awesome features to never lose your valuable customer from your Facebook page. Also, you can create an awesome landing page for the chatbot and able to add messenger widget button to your website. Go to MobileMonkey dashboard and navigate to “Lead Magnets” section.
Do More With Your Facebook Messenger Chatbot
Thanks to Larry Kim, Facebook Messenger Marketing with Chatbots Made Easy. Chatbot making is not a huge process anymore. MobileMonkey really makes it fun and easy. Just take time and start making your own Facebook messenger bot. Just upgrade to free to the pro plan. It will be unlocking you to the super-easy world.
If you’re fear to start making a chatbot, don’t worry MobileMonkey has already helped you in by offering great tutorials. Visit MobileMonkey Help and start your chatbot game!